Terms and Conditions
General Terms and Conditions of Trade
The following conditions are exclusively valid for all deliveries and services. Especially for the sale via internet. Changes or other conditions of the customer are only valid if we have agreed to them in writing. The buyer/customer is granting his approval, that data from the purchase contract can be automatically saved, edited and used.
Privacy (Data Protection)
The protection of your personal data have highest priority for us. Data you provide to us over visiting our website are used under applicable data protection regulations. Personal data will never be published or shared with third parties.
Our prices are inclusive statutory sales tax as long as it is not communicated differently. Our prices are in Euro ex- works and exclude transport insurance and other expenses.
Delivery and Leadtime
The acceptance of your order is under subject to availability. After placing the order, the product will be sent within a reasonable time. After expiration of this deadline, the buyer has the right to set a reasonable extension of the deadline – after this, the buyer has the chance to resign the contract. We are not liable for delivery or service delays due to force major or events beyond our control. Damages requirements are not possible.
Payments are due latest at delivery of the product. The same applies for parts supply. Payments, which are not received within the credit period, are automatically overdue without a reminder from us and the customer has to pay 10 percent interest of amounts paid. Collection expenses can be charged extra.
Warranty and Liability
Obvious product defects must be communicated immediately by takeover. Not obvious product defects must be communicated immediately after detection. Information like the defect product and original receipt must be given to us immediately. Minor deviations by quality, quantity, colour, size, weight or design are not under warranty obligations and are no reason for non- fulfillment of the contract. The warranty claim is over after tasting, processing or editing the product.
The seller reserve the right to fulfill the warranty obligations either by delivery of faultless goods, improvement, subsequent delivery of shortfalls or by repayment of the purchase price - within a reasonable period of time.
The seller only takes responsibility for damages caused by an act of gross negligence
Place of Payment, Place of Jurisdiction
Place of payment for all ordered services is the residence of the seller.(A – 8473 Weitersfeld 72) Place of jurisdiction for all disputes about orders is the local court( district court Südoststeiermark) Austrian law is applicable.
Non-acceptance of Delivered Products
In the case of non- acceptance of the delivered product by the buyer, the seller can raise claim of a refund of the delivery and reshipment costs. The seller has also the right to charge any further costs – depending on the height of the effort.
Return of Goods
If the buyer is a consumer within the meaning of the Consumer Protection Act and has ordered the goods by post, fax, telephone, e-mail or the online shop, he can cancel the purchase contract in writing or by returning the goods within 7 days without giving reasons.
The costs of the reshipment/return of goods must be paid by the customer. The already paid buy price will be refunded (minus the upper named costs).
Retention of Title
Ownership of all products delivered by us remains with us until full payment of all receivables is received.
Payment must be done without any exceptions on the following account:RAIBA MureckKontonummer: 1000686, BLZ: 38370IBAN: AT17 3837 0000 0100 0686BIC: RZSTAT2G370